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Products

Entrepreneurship

Becoming self-employed is a viable option for individuals who have decided to become “job creators” and not “job seekers.” Fox Management Consulting works with individuals and organizations to develop a viable feasibility study and business plans. Training consists of the following components:

Executive Summary
Highlights
Objectives
Mission
Milestones
Business Overview
Ownership/Legal Entity
Location
Operations
Products and Services
Suppliers
Management/Leadership
Start-up
Expansion and Growth
Operations
Feasibility
Risk Analysis
Liabilities
Insurance
Growth Strategies
Exit Strategy
Marketing
Market Analysis
Industry Analysis
Market Segmentation
Pricing
Advertising
Strategic Implementation
Competition
Financial Analysis
Financial Assumptions
Cash Flow Analysis
Profit and Loss Statements
Balance Sheet
Sales Forecasting
Break-Even Analysis

Selection Interviewing

Interviewers should evaluate their own individual skills and qualities before conducting an employment interview. The interviewer must understand the importance of conducting an effective interview and understand the interview process. Fox Management Consulting Enterprises, LLC, prepares interviewers to conduct effective, yet legal interviews through a series of special training units focused on selecting the best candidate for the organization. Topics include:

Guidelines for Employment Interviews
Understanding the Process
Types of Interviews
Questions Not to Ask
Interview Considerations
EEO Considerations
Equal Pay Act
Civil Rights Act of 1964
Age Discrimination Act
Equal Employment Act
Pregnancy Discrimination Act
Vocational Rehabilitation Act
Americans with Disabilities Act
Civil Rights Act of 1991
Planning the Interview
The Selection Process

Strategic Planning

Planning and goal setting are two of the most important elements of managing the activities of an organization. However, many organizations do a less than adequate job of planning and setting goals. Strategic planning must begin at the top, with the upper levels of leadership. However, the process should be communicated throughout the organization, and an input/feedback loop should be established. One of the first strategic tasks of upper leadership is to preplan for the strategic planning process. Organizational leaders should not make the assumption that everyone understands the planning process. The first thing that leaders should do is to define some basic planning terms as they apply to the organization prior to developing the strategic planning goals and objectives. Fox Management uses the following training units to assist organizations in strategic planning:

Defining Planning
Reestablishing the Organizational Mission
Tying the Mission to Core Values
Developing Strategic Goals
Developing Strategic Objectives
Developing Strategic Strategies
Developing Strategic Tactics
Establishing a Strategic Plan
Guidelines for Setting Objectives
The Planning Process

Communication Model

Communication skills are important for every organizational member regardless of his/her position within the organization, but especially for leaders and managers. Often a lack of effective communication leads to problems, which, if the problems are not corrected, lead to an internal crisis. Training units consist of the following:

Formal Communication
Informal Communication
Creating Open Communication
Communication Barriers
Communication Styles
Effective Assertive Behavior
Nonverbal Communication
False Communication Assumptions
Communicating Negative Information
Communicating Company Image
Active Listening
Listening Curve

Leadership Development

Leadership has been defined in terms of individual traits, influence over the behavior of other people, interaction patterns, role relationships, and members’ perceptions. Most definitions reflect the assumption that leadership involves influencing the behavior of others. Training units related to leadership development are as follows:

Leadership
Leadership vs. Management
Power and Influence
Types of Power
Influence Tactics
Empowerment
Delegation
Leadership Style
Path-Goal Leadership Approach
Situational Variables that Affect Leadership
Leadership and Employees’ Efforts
Types of Rewards
Supportive Behavior
Coaching Employees

Professional Ethics & Customer Service

Professional business ethics is concerned with doing the right thing in the business. It is the concept of moral rights and wrongs that goes beyond what is legally required. It extends to all areas of operations including every policy and procedure that has an impact on various stakeholders. Fox Management Consulting Enterprises, LLC, provides the following training units, and ties its training to the concept of establishing excellent customer service and satisfaction through ethical business practices:

Definition of Ethics
Customer Service and Ethics
Customer-Centered Organizations
Customer Philosophy
Definition of Customer Philosophy
Customer Values
Customer Needs
Customer Behavior
Customer Satisfaction
Methods of Tracking and Measuring Customer Service
Retaining Customers
Customer Service Decisions
Managing Service Quality

Team Development

Developing a team is extremely important for every organization. Fox Management Consulting Enterprises, LLC, recognizes the impact that a strong team will have on the success of any organization. A team has been defined as two or more individuals working toward a shared mission and shared goals. Specific training units include the following:

Establishing Teams, Not Work Groups
Guidelines for Team Building
Establishing Team Norms
Team Leadership
Team Behaviors
Demonstrating Respect for Team Members
Creating a Positive Team Environment
Team Roles
Developing Common Team Goals
Stages of Team Development
Building Team Cohesiveness
Team Norms
Self-Perception of Team Abilities
- Sources of Self-Perception
- Implications for Management
- Locus of Control
- Team Stereotyping
- Self-Fulfilling Prophecy

Behavioral Modification

So, what makes us who we are? Part of the answer is that we are who we are because of our parents, the environment in which we grow up, and our individual characteristics. Based on several factors, we develop different perceptions (the way we think) about ourselves. Self-efficacy is based upon a person’s self-esteem, but it defines one’s perception (what the person thinks about himself/herself) related to if he or she can accomplish a task. A person has high self-efficacy if he or she believes that any task can be accomplished once he/she puts his or her mind to it. A person with low self-efficacy does not have faith in himself or herself to accomplish tasks. The above factors shape the behavior of individuals within an organization. Fox Management Consulting Enterprises, LLC, has developed the following training units to modify behavior within an organization to achieve organizational effectiveness, cohesiveness, and to build loyalty and trust:

Sources of Behavior
Foundations of Behavior
Behavior Modeling
Behavior Modifications
Behavior Modification Strategies

Time Management

Time management is the term that is used to describe how effectively and efficiently an individual utilizes his or her time. Time management is equally important to the organization, leaders, and all stakeholders. All individuals need to be well organized and manage their time wisely. Time management is an issue that has both organizational and personal implications. Training units focus on the following topics:

Time Management Defined
Listing Work Activities
Assigning Priorities
Divide and Conquer
Consolidation of Tasks
Focusing on Goals
Knowing Your Abilities
Peak Times
Time Log Studies
Daily Planners
Time Management Plan of Action

Other Presentations Will Be Tailored for Individual Company Needs!